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Can I track my order?

Yes you can, as long as you select a shipping method that offers a tracking facility. As a basic rule of thumb, cheaper shipping methods do not offer a tracking facility.

As soon as we've dispatched your order, you'll receive an email from us confirming the details of your purchase and the delivery method you've chosen. If you’ve chosen a shipping method that offers tracking, then you’ll also receive that tracking information.

Track your order here on the Australia Post website - https://auspost.com.au/mypost/track/#/search

Track your order here on the Fastways Couriers website - https://www.fastway.com.au/tools/track

We'll email tracking details of your order to you along with your dispatch confirmation. You can also find these details by logging into your account and viewing your order history.

Questions can only be submitted by logged in users.