Email us at hello@bridgeshop.com.au.
We'll get back to you as soon as we can with help for your problem.
What is The Bridge Shop’s refund policy?
We will work with you to solve any problem you may encounter. However, if you are dissatisfied in any way, contact us via email at bridge@bridgeshop.com.au and we will provide a credit or a refund...
I didn't get a confirmation email.
You should get a confirmation email after registering with The Bridge Shop or whenever you make a purchase on our site but sometimes the emails are blocked by spam filters. Please make sure that your spam filter will accept email from
I can't log in to my account because I forgot my Customer ID and/or password.
Your Customer ID is the email address that you used when you signed up for an account. To reset your password, visit the login page and click on the
How do I set up an account?
When you have finished adding items to your shopping cart, the checkout process will take you to New Account page. Just fill out the form including your email...
What methods of payment do you accept?
We accept Visa, MasterCard, American Express as well as PayPal.
What currency can I use on your site?
Our prices are displayed in Australian dollars and all charges will be automatically converted to your local currency by your bank or credit card company. To view an estimate in another major currency, select a currency option from the drop-down menu...
Are there any applicable taxes?
Since The Bridge Shop is based in Australia, we are required to charge GST for all sales occurring within Australia. This GST will be deducted from the displayed prices for all international orders.
Can I see past purchases?
Yes. Simply log into your account, then go to My Orders then click on View Order to see all your past purchases.
What currency are your prices in?
For your convenience we try to display prices on our website in your local currency.
However, as we are based in Australia, we have to charge you in Australian dollars. But the price we charge you in AUD is the same as your local currency but may look...
Questions can only be submitted by logged in users.
